Executive Assistant to the CEO

Cleveland, OH


Delivered is a technology-driven company that unlocks capacity by stitching together currently available space for nationwide parcel delivery. Delivered provides high-volume e-retail brands with the ability to connect their customers with their products faster and more cost-efficiently. Additionally, the Delivered visibility layer provides customers customized delivery options that significantly reduce loss, damage, and theft, the things that can make online shopping a real pain. 

Delivered’s customer experience is a world of change. When the parcel leaves a shipper’s dock, Delivered’s technology takes over. Through our sort centers, we put packages on the most efficient path to their destination through our network of middle and last-mile partners resulting in an incredible experience for the shipper and recipient. As a bonus, Delivered’s parcel orchestration process saves up to 70% on greenhouse as we utilize currently available capacity.  

Delivered started as a side project for the founder, Andrew Hurst. Spending nearly 20 years in the logistics industry, Andrew saw firsthand how the industry has changed along with people's purchasing habits. He saw his current customers facing capacity issues, transit delays, and substantial price increases from a few select incumbent carriers. The real problem was that this not only affected the e-retailers, but it also affected the consumer, the buyer… people like him. As a proven entrepreneur, he set out to fix the problem e-retailers face when connecting their customers with their physical products.  

Delivered is currently in the process of building our product for commercialization. With a successfully proven leadership team, Delivered is poised for high growth over the next two years as we rapidly expand our footprint across the US. With nearly 1M packages ready to move on Delivered, we are excited to start delivering for our customers. 


Job Summary

Do you have Samurai Spirit, Trailblazer Passion, and Indiana Jones Attitude? If so, come join our team! We are seeking an Executive Assistant to support our CEO. In this critical position, you will create efficiencies by maximizing reach across the organization, managing strategic projects, and supporting relationships with key stakeholders including the CEO and other leaders. In this role, you will provide a high level of professional support, including calendar management, prioritizing meetings and events, travel coordination, email management and handling of phone calls and expenses. World-class reliability, attention to detail and proactiveness is a requirement for this role.


Job Description 

  • Work closely and effectively with the CEO on a variety of complex projects and manages progress on short and long-term lists of key priorities.

  • Provide diversified administrative support including managing the CEO’s daily calendar, scheduling, travel arrangements, and coordination of meetings.

  • Build, develop and support relationships with key stakeholders internally and key partnerships externally.

  • Communicate as needed on behalf of the CEO, including composing, editing, managing, and documenting correspondence at executive levels.

  • Consistently follow through on deadlines and projects, taking initiative on all work requests, providing status updates as needed.

  • Anticipate needs and issues; recommend and take action to proactively resolve challenges.

  • Prepare confidential and sensitive documentation and correspondence that may be distributed to various internal and external stakeholders.

  • Plan and support meetings onsite and offsite, including arranging all conference rooms, site details, catering, room setup and managing the agenda.

  • Manage applicable calendars, proactively manage overlaps, required meetings, and conflicts.

  • Manage all aspects of travel arrangements such as booking, preparing travel itineraries, making changes as needed and submitting expense reports.

  • Perform additional responsibilities as needed.


Experience/Education Requirements:

  • High School Diploma or equivalent work experience is required, bachelor’s degree is preferred.

  • 5+ years of experience providing support to senior level management is required.

  • Prior experience as an Executive Assistant, supporting a CEO or C-Suite level executive, at a start-up or growth stage company is preferred.

  • Previous experience with Google Drive Suite, Slack, HubSpot and/or other CRMs is preferred.

  • Must possess strong attention to detail and accuracy skills.

  • Excellent verbal, written, and interpersonal communication skills are required.

We are an equal-opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified individuals regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran’s status, or other legally protected classification in accordance with applicable federal, state, and local law.


Sound like you? Apply Today.