Privacy and Data Handling Policy

Depending on what you're shipping, what service you use, and where you're shipping to, specific terms and conditions of service apply. 

1. Introduction
1.1 Purpose

This Privacy and Data Handling Policy outlines the principles and practices governing the collection, use, storage, and protection of personal and sensitive information by Ship Delivered. The purpose is to safeguard the privacy of individuals and ensure compliance with applicable laws and regulations.
1.2 Scope

This policy applies to all employees, contractors, third-party service providers, and any other entities associated with Ship Delivered who have access to personal or sensitive information.

2. Data Collection and Consent
2.1 Purpose of Data Collection

Ship Delivered will only collect personal information for legitimate and specified purposes. The purpose of data collection will be transparently communicated to individuals.
2.2 Consent

Individuals will be informed of the purpose of data collection and must provide explicit consent before their personal information is collected, processed, or shared. Any user’s personal data received is only used for the purposes of communicating with the user, credentialling access to the system, and for improving the system.
3. Data Minimization

Ship Delivered will collect only the minimum amount of personal information necessary for the intended purpose. Unnecessary data will not be collected or retained.

4. Data Security
4.1 Encryption

Data in transit and at rest will be encrypted using industry-standard encryption algorithms.
4.2 Access Controls

Access to personal and sensitive information will be restricted to authorized personnel only. Access controls will be regularly reviewed and updated.
4.3 Incident Response

Ship Delivered will maintain an incident response plan to promptly identify, assess, and mitigate any breaches or unauthorized access to personal information.

5. Data Retention and Disposal

Data will be retained only for the duration necessary to fulfill the purpose for which it was collected. Procedures for secure and timely data disposal will be implemented.

6. Employee Training and Awareness

Employees will undergo regular training on privacy and data handling practices. Awareness programs will be conducted to keep personnel informed about potential risks and best practices.

7. Third-Party Relationships

Before engaging third-party service providers, Ship Delivered will assess their privacy and security practices to ensure alignment with this policy.

8. Privacy Impact Assessments (PIA)

Ship Delivered will conduct Privacy Impact Assessments for new projects, services, or systems that involve the collection and processing of personal information to identify and mitigate privacy risks.

9. Compliance Monitoring

Regular monitoring and audits will be conducted to ensure compliance with this policy and relevant data protection regulations.

10. Review and Update

This policy will be reviewed regularly and updated to reflect changes in technology, regulations, and business operations.

11. Privacy Officer

Ship Delivered has designated a Privacy Officer responsible for overseeing the implementation and enforcement of this policy.

12. Contact Information

For privacy concerns, inquiries, or to report a data breach, individuals can contact: Support –support@shipdelivered.com

Other transportation-related fees and shipping information

Your shipment may incur fees in addition to its base rate. The following are descriptions of those fees plus other shipping information.

Definition Service Charge Per

Additional Handling Surcharge

A surcharge applies to any package that:

(Dimension)
measures greater than 48 inches along its longest side;
measures greater than 30 inches along its second-longest side;
measures greater than 105 inches in length and girth — the length and girth is length plus (two times the height) plus (two times the width);

(Weight)
has an actual weight greater than 50 lbs.

(Packaging)
Is in non-standard packaging, including any package that:
is not fully encased in an outer shipping container;
is encased in an outer shipping container not made of corrugated fiberboard (cardboard) materials, including but not limited to metal, wood, canvas, leather, hard plastic, soft plastic (e.g., plastic bags) or expanded polystyrene foam (e.g., Styrofoam);
is encased in an outer shipping container covered in shrink wrap or stretch wrap;
is encased in a soft-sided pack (e.g., courier packs, poly bags and bubble mailers) that exceeds 18 inches along its longest side or 13 inches along its second-longest side or 5 inches in height;
is cylindrical, including (without limitation) mailing tubes, cans, buckets, barrels, drums or pails;
is bound with metal, plastic or cloth banding, or has wheels, casters, handles, or straps (including packages where the outer surface area is loosely wrapped, or where the contents protrude outside the surface area); or could become entangled in or cause damage to other packages or sorting systems.

Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, Delivered may make appropriate adjustments to the shipment charges at any time. For ground services, this surcharge applies per piece even if multiple pieces are bundled in a shipment. We reserve the right to assess additional handling charges for packages that require special handling or that require Delivered to apply additional packaging during transit.

 Ground $25.50 Per Piece

 

      

 
Definition Service

Additional Handling Surcharge
A surcharge applies to any package that:

(Dimension)
measures greater than 48 inches along its longest side; measures greater than 30 inches along its second-longest side; measures greater than 105 inches in length and girth — the length and girth is length plus (two times the height) plus (two times the width);

(Weight)
has an actual weight greater than 50 lbs.

(Packaging)
Is in non-standard packaging, including any package that:
is not fully encased in an outer shipping container;
is encased in an outer shipping container not made of corrugated fiberboard (cardboard) materials, including but not limited to metal, wood, canvas, leather, hard plastic, soft plastic (e.g., plastic bags) or expanded polystyrene foam (e.g., Styrofoam);
is encased in an outer shipping container covered in shrink wrap or stretch wrap;
is encased in a soft-sided pack (e.g., courier packs, poly bags and bubble mailers) that exceeds 18 inches along its longest side or 13 inches along its second-longest side or 5 inches in height;
is cylindrical, including (without limitation) mailing tubes, cans, buckets, barrels, drums or pails;
is bound with metal, plastic or cloth banding, or has wheels, casters, handles, or straps (including packages where the outer surface area is loosely wrapped, or where the contents protrude outside the surface area); or could become entangled in or cause damage to other packages or sorting systems.

Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, Delivered may make appropriate adjustments to the shipment charges at any time. For ground services, this surcharge applies per piece even if multiple pieces are bundled in a shipment. We reserve the right to assess additional handling charges for packages that require special handling or that require Delivered to apply additional packaging during transit.
Ground
Definition Service Charge Per

Additional Handling Surcharge
A surcharge applies to any package that:

(Dimension)
measures greater than 48 inches along its longest side; measures greater than 30 inches along its second-longest side; measures greater than 105 inches in length and girth — the length and girth is length plus (two times the height) plus (two times the width);

(Weight)
has an actual weight greater than 50 lbs.

(Packaging)
Is in non-standard packaging, including any package that:
is not fully encased in an outer shipping container;
is encased in an outer shipping container not made of corrugated fiberboard (cardboard) materials, including but not limited to metal, wood, canvas, leather, hard plastic, soft plastic (e.g., plastic bags) or expanded polystyrene foam (e.g., Styrofoam);
is encased in an outer shipping container covered in shrink wrap or stretch wrap;
is encased in a soft-sided pack (e.g., courier packs, poly bags and bubble mailers) that exceeds 18 inches along its longest side or 13 inches along its second-longest side or 5 inches in height;
is cylindrical, including (without limitation) mailing tubes, cans, buckets, barrels, drums or pails;
is bound with metal, plastic or cloth banding, or has wheels, casters, handles, or straps (including packages where the outer surface area is loosely wrapped, or where the contents protrude outside the surface area); or could become entangled in or cause damage to other packages or sorting systems.

Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, Delivered may make appropriate adjustments to the shipment charges at any time. For ground services, this surcharge applies per piece even if multiple pieces are bundled in a shipment. We reserve the right to assess additional handling charges for packages that require special handling or that require Delivered to apply additional packaging during transit.
Ground
$25.50
Per Piece