Warehouse Supervisor

Cleveland, OH


Delivered is a technology-driven company that unlocks capacity by stitching together currently available space for nationwide parcel delivery. Delivered provides high-volume e-retail brands with the ability to connect their customers with their products faster and more cost-efficiently. Additionally, the Delivered visibility layer provides customers customized delivery options that significantly reduce loss, damage, and theft, the things that can make online shopping a real pain. 

Delivered’s customer experience is a world of change. When the parcel leaves a shipper’s dock, Delivered’s technology takes over. Through our sort centers, we put packages on the most efficient path to their destination through our network of middle and last-mile partners resulting in an incredible experience for the shipper and recipient. As a bonus, Delivered’s parcel orchestration process saves up to 70% on greenhouse as we utilize currently available capacity.  

Delivered started as a side project for the founder, Andrew Hurst. Spending nearly 20 years in the logistics industry, Andrew saw firsthand how the industry has changed along with people's purchasing habits. He saw his current customers facing capacity issues, transit delays, and substantial price increases from a few select incumbent carriers. The real problem was that this not only affected the e-retailers, but it also affected the consumer, the buyer… people like him. As a proven entrepreneur, he set out to fix the problem e-retailers face when connecting their customers with their physical products.  

Delivered is currently in the process of building our product for commercialization. With a successfully proven leadership team, Delivered is poised for high growth over the next two years as we rapidly expand our footprint across the US. With nearly 1M packages ready to move on Delivered, we are excited to start delivering for our customers. 


Job Summary

Do you have Samurai Spirit, Trailblazer Passion, and Indiana Jones Attitude? If so, come join our team! We are seeking an experienced Warehouse Supervisor to manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity. In this critical position, you will directly supervise the warehouse team, coordinate logistical processes, ensure the quality of goods, and prepare relevant documentation. You will coordinate the activities, oversee the scheduling, and handle the training and disciplining of the warehouse team. You will communicate directly with vendors and customers to answer questions and respond to complaints. You will verify all orders are accurate prior to shipping and keep detailed records of warehouse operations.

A successful candidate should have prior experience in optimizing warehouse processes and be an effective team leader. An ideal candidate will be dependable and possess excellent organizational and time management skills.


Job Description 

  • Schedule, plan and direct operational procedures and activities, including material handling.

  • Verify information and specifications and record operational data.

  • Inspect and monitor facilities and work environment to ensure compliance with safety, quality, or service standards.

  • Notify others of emergencies, problems, or hazards.

  • Monitor loading processes, inspect equipment, and detect problems.

  • Train, evaluate performance and resolve personnel problems for team members.

  • Estimate technical or resource requirements for projects.

  • Communicate directly with vendors and customers to answer questions and respond to complaints.

Experience/Education Requirements:

  • High School Diploma or equivalent work experience is required, bachelor’s degree is preferred.

  • At least 3 years of previous experience as a warehouse supervisor or a similar management position.
  • Must possess a Forklift Safety Inspector certification.
  • Strong working knowledge of warehouse operations and management.
  • Ability to delegate when assigning workloads.
  • Problem-solving skills to handle customer complaints and production issues.
  • Ability to multitask in a fast-paced environment.

We are an equal-opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified individuals regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran’s status, or other legally protected classification in accordance with applicable federal, state, and local law.


Sound like you? Apply Today.